MedRetreat: Patient-centric service

One of the leading medical tour operators is the U.S.-based MedRetreat.  MedRetreat provides health tourism packages to 11 destinations in 7 countries.  MedRetreat was created to act as an option to the ever-rising costs of the US healthcare system, while also facilitating a potential medical tourist’s ability to pursue medical treatment at international hospitals. 

If there’s one thing that is inherent in the nature of the medical tourism industry, it is competition—competition between hospitals, physicians, and even entire countries.  That competition, when at its healthiest, fosters growth in the industry, as well as rising levels of standards of care among competing hospitals and destinations. 

However, that intense competition can also create a barrage of marketing distractions and seemingly endless information that can confuse and overwhelm those who are considering medical tourism.   

According to their website, a big reason why MedRetreat was created was to make the process of selecting a hospital and provider, as well as making your travel arrangements, easier and less risky than if done on one’s one.  That’s why the company developed a coalition of experienced organizations in the medical tourism business, including several international hospital partners.    

MedRetreat offers medical tourism packages to several destinations: the electric city of Buenos Aires, Argentina; the bustling commercial and historic city, Sao Paulo, Brazil; the mystical cities of Mumbai and New Delhi, India; and cities in Costa Rica, Malaysia, South Africa, Thailand, and Turkey.  Of those destinations, India, Thailand, Turkey, and Brazil have hospitals with Joint Commission International accreditation; the others have their own internal systems of accreditation that set the standards for their hospitals. 

MedRetreat will assist its clients with airfare, accommodations, passport requirements, and the digitization of medical records, the latter of which can greatly accelerate and ease information sharing and communication with your physician.  In such a case, it’s noteworthy to know that not only is MedRetreat a member of the Better Business Bureau, but as U.S. based organization, it is governed by U.S. privacy laws, such as the statues under the HIPAA Act. 

MedRetreat seems like the compnay really invests a lot into making sure the client has a satisfactory experience. At your destination, a trained Destination Program Manager (DPM) will accompany you to all of your medical appointments, arranging transportation to your hotel or resort after your procedure.  Plus, according to the company’s website, MedRetreat offers a “no risk” guarantee that states if you are not 100% confident about your decision, you may cancel your procedure at any time without any financial penalties being assessed from the hospital or doctor.  

For more information about the specific hospitals with which MedRetreat works, as well as the processes involved in arranging your medical tourism package, visit www.medretreat.com.